#SURFACE PRO 4 CAMERA NOT WORKING DRIVERS#
#SURFACE PRO 4 CAMERA NOT WORKING UPDATE#
#SURFACE PRO 4 CAMERA NOT WORKING DRIVER#
#SURFACE PRO 4 CAMERA NOT WORKING PORTABLE#
#SURFACE PRO 4 CAMERA NOT WORKING PRO#

I have gone through 3-4 supervisors before finally getting a call from them. The service has been terrible and rejoin links painful. I have been with support for 16+ hours for them to deduce its a hardware problem (even though they are very stubborn and persist its software).

#SURFACE PRO 4 CAMERA NOT WORKING PORTABLE#

Just wondering if anyone else had the same problem (and the fix) and if not, what's the procedure for the refund? I will rather go for a mac then sacrificing $2000+ for a dancing screen.Д¬urrent best guess (read the last five pages of the comments on the Answers forum) puts the blame on hardware - it looks like overheating is causing the problem, and using a portable fan to cool the machine helps, at least in some cases. Looking at the updates the developers are pushing since then, I don't think anyone is even aware of the problem there. I contacted surface support in October and November and was told that the developers are working on the patch. I am a developer, most of the time I have to read the code and to do that, I have to constantly keep a finger on the touch pad or the screen. This resulted in making the device completely unusable while reading articles or ebooks.

If I keep the touch screen busy by either taping it or keeping a finger on it.

It does not flicker if at least one of the following thing is done: Investigating further revealed that it flickers even if it is setting idle. Then I noticed that when the CPU is at its max, the screen flickers a bit. I purchased SP4 device a few months ago and it was working fine for a month.

#SURFACE PRO 4 CAMERA NOT WORKING PRO#

Surface Pro 4 owner AbbasHaroon described the problem on the Microsoft Answers forum way back on Jan. The blurring/shaky screen problem only seems to affect a small number of Surface Pro 4 machines. If you contact Microsoft with the problem, youвЂ™re likely to get the old вЂњre-install WindowsвЂќ solution drivel, which does not, in fact, solve the problem.

#SURFACE PRO 4 CAMERA NOT WORKING DRIVER#

It isnвЂ™t clear to me if the same buggy driver is being fed to Surface Book and/or Surface Pro 2017 machines and, if so, whether they have the same problem.

#SURFACE PRO 4 CAMERA NOT WORKING DRIVERS#

Otherwise, the 'Roll Back Driver' button may be greyed out, It may also be greyed out if there are no previous drivers installed to roll back to, but that's unlikely to be the case for this particular device unless you previously deleted it. UPDATE: You must be logged in using an account with Admin privileges.

#SURFACE PRO 4 CAMERA NOT WORKING UPDATE#

Best wishes and God Bless! Note: this fix is in response to the Surface - System - 12:00:00 AM - 1.0.65.1 driver update that caused Windows Hello using the Surface Pro cameras to stop working for some. Right-click on Surface Camera Windows Hello, select Properties. Sleuth Jeff Fuhr on the Answers Forum has come up with a solution that seems to work, at least in all the cases IвЂ™ve seen:ДЇIX TO ROLLBACK DRIVER: Start Device Manager. As best I can tell, they havenвЂ™t pulled the driver, fixed the damage it has caused, or even acknowledged the problem.

The problem, of course, is that Microsoft slipped a bad driver down the Automatic Update chute. I count more than a dozen posts on the Answers forum that echo SyedвЂ™s report, plus a Reddit thread thatвЂ™s growing by the minute. Please sign in with your PIN.' When I went into the settings to see whats going on, it says 'Windows Hello isn't available on this device.вЂќ I restarted my device today and ever since then whenever I turn it on, it says 'Couldn't turn on the camera. I've been using my SP4 from past 11 months and have never had an issue with Face recognition windows hello. The problem, as explained on the Microsoft Answers forum by SyedMohammed Ali Muddassir Quadri: The Surface Pro 4 gets its driver and firmware updates through Windows Update, so unless youвЂ™ve blocked automatic updating, you probably got hit with this new, undocumented driver in the past few days. If you download the files and look at them, they were all signed on July 26-which doesnвЂ™t correspond to the published version date or with the apparent distribution date, July 29 or 30. Unfortunately, the driver isnвЂ™t listed on the Surface Pro 4 update history page.

ItвЂ™s available in the Microsoft Update Catalog with a description вЂњSurface System driver update released in July 2017вЂќ and a version date of (screenshot). That вЂњSurface - System - 12:00:00 AM - 1.0.65.1вЂќ driver is something of an enigma. ThereвЂ™s no known workaround, but overheating seems to be part of the cause. It, too, has not been acknowledged by Microsoft and has not been fixed. Meanwhile, SP4 screen flicker and shaking is an older problem, first reported early this year. Microsoft hasnвЂ™t yet responded, but a user has come up with a fix that seems to work most of the time-manually uninstall the driver. In the past couple of days, your Surface Pro 4 likely installed a new set of driver updates known as вЂњSurface - System - 12:00:00 AM - 1.0.65.1.вЂќ Many Surface Pro 4 owners now report that after installing that driver, their camera refuses to log in with Windows Hello.

Surface pro 4 camera not working